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Posted: Tuesday, June 13, 2017 1:03 PM


A Team Member is responsible for providing outstanding customer service, creating a shopping experience that will make the customer feel welcome and comfortable, operating cash registers and mobile POS stations, executing proper product placement and flow, floor moves, replenishment, inventory, shortage control, stockroom organization, ensuring markdowns are taken in a timely and accurate manner, set-up and removal of signs as directed for promotional events or sales. A Team Member is also responsible unloading and unpacking new merchandise when delivered, processing merchandise, floor recovery and performing other duties as necessary.

This position uses a scheduling plan that allows an associate to participate in the creation of his/her work schedule by managing availability and identifying a preferred work schedule. The \"Option 5\" schedule allows the maximum amount of scheduling flexibility. Details on \"Option 5\" and other Macy's schedule options are available during the interview process.

Essential Functions:
  • Be proficient in POS and MPOS systems
  • Provide an exceptional customer experience by ensuring the customer is always the priority
  • Handle all returns courteously and professionally
  • Suggest additional merchandise to compliment customer selection
  • Offer to put purchase on customer's Macy's charge account
  • Reinforce customer's selection and package merchandise with care
  • Invite customers to come back and thank them by name whenever possible
  • Maintain a positive attitude with sincerity and enthusiasm reflecting Macy's commitment to our customer-the most important person in our stores
  • Be knowledgeable of and perform sales support functions related to POS procedures
  • Maintain department recovery standards, including fitting room go backs
  • Receive and unload new merchandise from truck
  • Unpack merchandise from vendor boxes and remove merchandise from plastic bags and packaging
  • Take photos of new merchandise and upload to sharepoint
  • Place sensors on goods according to MSS standards, hang or fold merchandise and place on racks to be taken to the selling floor
  • Assist in the movement of fixtures and merchandise for new product, season changes, and clearance sets
  • Assist customers carrying large purchases to parking lot as needed
  • Recover shopping carts from parking lot as needed
  • Mark correct price on merchandise based on price changes and markdowns
  • Execute set-up and removal of signs for the entire store timely and accurately
  • Use RF scanning equipment to determine mark downs
  • Adhere to Asset Protection and inventory control and compliance procedures
  • Follow shortage programs and procedures
  • Maintain store cleanliness standards, including cash wrap, back office and restrooms as needed
  • Perform the above noted functions in an efficient manner, as directed by the Supervisor
  • Regular, dependable attendance and punctuality
  • Perform other duties as assigned


  • No specific educational degree is required.

Communication Skills:
  • Effective written and verbal skills, ability to interpret instructional documents, such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Excellent communication skills.

Mathematical Skills:
  • Basic math functions such as addition, subtraction, multiplication, and division.
  • Able to use calculator.

Reasoning Ability:
  • Self-starter, able to work independently and as part of a team.
  • Must have good time management skills.

Physical Demands:
  • This position involves constant moving, talking, hearing, reaching, and standing.
  • Invo


• Location: Ledgewood, North Jersey

• Post ID: 36624763 newjersey is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017