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Posted: Tuesday, June 13, 2017 12:48 PM

Job Description:/h3:
The areas largest Honda dealership is in search of Business Development Center (BDC) candidates. Our successful BDC utilizes innovative phone and internet strategies to drive customers into our store. A background in customer service or telemarketing is desired. This is a full:time position and there is NO COLD CALLING INVOLVED Earn 45k to 80k per year salary and bonus.
We provide our representatives with superior training in order to provide our customers with an exceptional purchase experience.
Responsibilities (include but not limited to):
:Follow up with prospective customers in response to their email inquiries.
:Receive all inbound sales calls.
:Set appointments with customers.
:Maintain a customer follow up system that encourages repeat and referral business and contributes to customer satisfaction.
:Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
:Willingness to work in a team environment and follow direction.
:Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals.
:Attend sales meetings and training sessions as required.
:Follow all company policies and procedures.
:Demonstrates behaviors consistent with the Companys Values in all interactions with customers, co:workers and vendors.
Job Requirements:
:Motivation to be Successful
:Great Customer Service Skills
:Be Able to Create and Maintain Customer Relationships
:Strong Computer and Phone Skills
:Self:Starter and Ability to be a Great Team Player
:Maintain Professional Business Attire and Appearance
:Must be able to work on Saturdays
:Full Medical Benefits and Dental available
:401K Retirement
:Excellent Advancement Opportunities
Job Type: Full:time
:Handle customer inquiries and complaints
:Provide information about the products and services
:Troubleshoot and resolve product issues and concerns
:Document and update customer records based on interactions
:Develop and maintain a knowledge base of the evolving products and services
:Previous experience in customer service, sales, or other related fields
:Ability to build rapport with clients
:Ability to prioritize and multitask
:Positive and professional demeanor
:Excellent written and verbal communication skills


• Location: North Jersey

• Post ID: 38114113 newjersey is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017