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Posted: Wednesday, February 7, 2018 10:18 AM

Job Description

Professional Services Engineer : Voice
Scientific Search Client has an immediate need for a Professional Services Engineer This is a full time direct hire position with a dynamic organization.
The Professional Services Engineer is responsible for triaging, troubleshooting and repairing Advanced Technologies equipment that can include the following: Voice over IP; Network Security; LAN/WAN infrastructure; and Wireless LAN. An incumbent in this position will also assist with pre:sales opportunities by designing and planning Technical solutions. This position will also perform new installs and provide technical escalation support both on site at customer locations as well as remotely via the phone and specialized tools.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Work with the Systems Engineering and Sales Depts. to develop technical Solutions that meet customer demands
Work with Project managers to identify and build project plans for new implementations and installs
Perform staging and pre:configuration of equipment
Perform on site installs of designed equipment
Work with Help Desk and lesser experienced Engineers providing day 2 support
Maintain current knowledge of the equipment and technologies he/she supports by attending training provided by the manufacturer
Work directly with a Customer both On:Site and remotely via the phone and/or Internet.
Work directly with manufacturers (Cisco, Foundry, etc.) as required to resolve a Customers problem.
SUPERVISORY RESPONSIBILITIES:
Should be comfortable to act as the lead Technical resource for new installs
Possess the ability to guide the Help Desk personnel in basic troubleshooting.
Provide technical guidance to lesser experienced Engineers
EDUCATION and EXPERIENCE:
High School diploma is a must.
Vendor specific certifications from manufacturers such as Cisco are required (ex: CCNP).
2 or 4 year college degree in Computer Sciences, Electrical Engineering or MIS a plus.
A minimum of 3 to 5 years experience is required.




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Company Description
Since 1983, Scientific Search has been placing technical, management, and executive level professionals. We have been named one of the fastest growing, privately held companies in South Jersey by the Philadelphia Business Journal six times, and one of the prestigious Philadelphia 100 companies on four occasions including this past year. We are also a member of the nationally recognized Inc. 5000. In 2015, we were recognized as one of the best places to work in NJ.

Source: https://www.tiptopjob.com/jobs/78015076_job.asp?source=backpage


• Location: Central Jersey, mount laurel

• Post ID: 53810892 newjersey
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