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Posted: Tuesday, June 13, 2017 12:31 PM

Req ID:
Job Function: Internal Administration
Full:Time/Part:Time: Full:time
Contract Type: Regular Employment
Job Level: Entry:level
Sub:department: Administration
Office Location: Secaucus
Travel Required: N/A
Start Date: TBD
The Panalpina Group is one of the worlds leading providers of supply chain solutions, combining its core
products of Air Freight, Ocean Freight, and Logistics to deliver globally integrated, tailor:made
end:to:end solutions. The Panalpina Group operates a global network with some 500 offices in more
than 70 countries, and employs around 16,000 people worldwide.
We are looking to hire a Receptionist to provide general office support with a variety of clerical activities and related tasks. The Receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.
* Answer telephone and directs the caller to the appropriate employee
* Greet guests in a professional, friendly, hospitable manner
* Take and retrieve messages for various personnel
* Provide callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information
* Receive, sort and forward incoming mail
* Coordinate the pick:up and delivery of express mail services (FedEx, UPS, etc.)
* Assist in the ordering, receiving, stocking and distribution of office supplies
* Set up hotel reservations, lunches, and other supportive activities as needed.
* Enter invoices into PAID A/R system
* Scan and e:mail invoices to customers
* Break down and prep files as needed
* Assist with other related clerical duties such as photocopying, faxing, filing and collating
* Assist management level employees with clerical duties
* Direct clients to proper agent by asking pertinent questions or more information
* Guide customer complaints through the proper channels, guarantee call:back within a few hours and then track, requesting employee handling such to advise of handling/call:back/completion for resolution
* Manage lobby area. Greet and direct all visitors, including vendors, clients, job candidates and customers Create and display Welcome Signs as requested
* Ensure completetion of sign in, and hand out visitor name tags. First time visitors receive leaflet to read for HSE purposes
* Advise appropriate persons about telephone issues, solve minor ones by own initiative
* Oversee schedule of the conference rooms and schedule Board Room entries
* Create, update, and distribute extension list for office
* Schedule hotel and airline arrangements for visitors when needed
* Schedule car for airport arrivals and departures
* Handle special administrative projects as well as overflow work from department and executive assistants, including word processing, data entry and research tasks.
* Order meals/refreshments, and allot rooms for on:premise meetings
* Reconcile and submit bills related to employee parking and executive luncheons
* Provide new employees with building and office related forms, passes, and directions
* Create and print Welcome Card for new employees
* Possession of a high school diploma or equivalent (GED)
* At least 1 year of relevant experience and/or training, or equivalent combination of education and experience
* Strong organizational skills
* Excellent phone etiquette
* Excellent verbal communication skills
* Punctual
* Able to work with minimum supervision
* Should be customer service driven
* Working knowledge of MS Office (Word, Excel, Outlook, PowerPoint)
* Ability to multi:task
Decision Making Authority:
Exception handling by consulting with supervisor


• Location: Central Jersey

• Post ID: 38115833 newjersey is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017